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1. Program Description: By submitting the form "Ready to Start", you will be opting into messages from our system in order to: schedule you for an estimate or consultation, respond to customer service inquiries, complete home improvement services, confirm upcoming service appointments and to request feedback for services performed.
2. Frequency: You will receive a maximum of five messages over the course seven days from your request.
3. Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by emailing contact@atlashomeenergy.com or by calling 301-364-5055.
4. Interruption: Carriers are not liable for delayed or undelivered messages
5. Cost: As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. Privacy: If you have any questions regarding privacy, please read our privacy policy: Privacy Policy

Effective Date: 09/05/2023

This Privacy Policy explains how Atlas Home Energy Solutions collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at www.atlashomeenergy.com.

Collection of Personal Information

Information collected directly from you: We may collect personal information directly from you, for example through a web form, while scheduling a service, when you contact us for customer support, or upon signing a contract for service. Personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features. Our email campaigns may also use tracking technologies such as web beacons, pixels, and other similar technologies to automatically collect certain information such as IP address, browser type and version, and email engagement statistics.

Information collected from your partners: We may collect personal information about you from our third-party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, your demographic information, shopping history, and geographic location.

Use of Personal Information

Personal information collected from you may be used to contact you via SMS Text, Email, or Phone in order to: schedule you for an estimate or consultation, respond to customer service inquiries, complete home improvement services, confirm upcoming service appointments and to request feedback for services performed. At no time will your personal information be distributed or sold to third parties for marketing purposes.